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Returns

Returns

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition is damaged or missing parts for reasons not due to our error

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed after you send your bank account details to admin@yoaatma.com

Late or missing refunds (if applicable)


If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Care@yoaatma.com.
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)


We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at Care@yoaatma.com and send your item to: 13A1, TTP Mill Road, Anupparpalayam Pudur, Periyar Colony, Tirupur, India 641652. Tel: 0421 497 3135  

Shipping


To return your product, you should mail a picture of the defect to Support@yoaatma.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.  

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